If you're looking for some help, then you are definitely in the right place. We've broken down our FAQ into 5 different sections below: Payments, Briefs, Videos, Music & Releases.
If you still have a question that you can't find the answer to, click on the messenger in the bottom right hand corner or send it in an email to firstname.lastname@example.org
Will I definitely get paid?
If you are accepted onto a creative brief and complete it as outlined then you will be paid the amount that is visible on the brief page.
What decides how much I am paid?
When a creator is accepted on to a brief they will receive a payment for their content and a bonus based on the quality of their content compared to the other creators that they are collaborating with. The total creative payments vary from brief to brief dependent on the content that is required.
When will I get paid?
We try to pay our creators ASAP so you can get to spending your sweet cash! We aim to pay out every brief 30 days after the deadline. If this time is likely to change we will let you know.
Why is this project not like the last one?
We’re always trying to keep things fresh at Vidsy (and we hope you do the same!). It’s important to always read the brief to make sure that you are meeting the brief requirements. If content does not match what is required in the brief, you risk having to reshoot or not getting paid.
Why have I not been accepted onto a brief?
The Vidsy creator community is full of different skills, styles and talents. We aim to pick the best suited creators for each brief whilst also making sure that we are constantly allowing for new creators to show off their talents.
If you want to impress us make sure that you profile contains some of your best pieces of short form content.
How many videos are needed?
The requirements for each project are very specific therefore it’s really important that you pay close attention to the brief! Submitting more videos is always acceptable but less will result in no payment and not being selected for future Vidsy briefs.
How definite is the deadline?
We aim to give creators as much time as possible with each brief. Once the deadline lapses you will be unable to upload your videos.
It’s very important to ensure you have enough time to upload your content. If you are having issues with the deadline it’s important to let us know as soon as possible.
What should I do if I’m unable to submit videos by the deadline, will I be unable to work with Vidsy again?
We’re creators just like you and appreciate that mistakes, accidents and emergencies can happen. The most important thing is that you let us know if you are having any issues, we can then work with you to find a solution.
Where will my content end up? Will I be told when the campaign is going live?
This depends on the brief but most of the content is destined for social media. If your content is selected, the brand can use it in a variety of different ways. Soon we’ll be sharing data insights with you so you can see exactly how many people watched and engaged with your content.
How do I upload my videos?
Every brief page has access to the video uploader. You can also find the link here.
What happens to my videos if the brand doesn’t use them?
Since starting we’ve been building up a big old bank of great Vidsy content. If we ever come across a brand that we think could make good use of your content we will be sure to let them and yourselves know.
Where is my content? How can I see it?
After uploading your videos you will find them in the Submitted Videos tab of your profile which only you have access to.
Videos that are shortlisted by the client will then be added to your public portfolio.
Can I post my videos on my own social media?
Any video that is visible to the public in your portfolio can be shared. If you want to double check be sure to send us an email.
What’s happening with my videos now I’ve sent them to you?
Once you’ve uploaded your content a lot goes on at Vidsy behind the scenes. We check through all the content, make minor edits, edit captions, add overlays, present to the client, check through their selections, assign bonuses and get you creators paid! After that we then chase up new clients to make sure we have new creative briefs to dip your teeth into.
How can I see how well my videos did?
This is coming soon! If your video is used by a brand we will be soon sharing the exact stats with you so you can see how it performed. 0 to 1 million views in no time at all!
What do I do about music?
By uploading your video to Vidsy you are ensuring that you own all the rights to the content that you submit. Royalty free audio can be downloaded from our friends at Jukedeck or from the Youtube Audio Library. If using the Youtube Audio Library make sure that the track does not require attribution.
Performer Release / NDA
What are the NDA/Performer Releases?
NDAs and Performer Releases let us make sure that everyone is on the same page when working with Vidsy.
An NDA (non-disclosure agreement 🙊) is used to make sure that you don’t talk in person or on social media about the project/product until after it has been released, they aren’t required for every brief. This lets us get access to brand new products before the general public!
A Performer Release has to be signed by everyone that features in your content. This is so we can make sure that they gave their permission and understood what the content was being used for.